Terms of Service

Last updated: June 17, 2026

These Terms of Service ("Terms") govern your use of the website surroundsoundmarketing.biz and the services provided by Surround Sound Marketing ("we," "us," or "our"). Please read them carefully.

Acceptance of Terms

By accessing our website, submitting a form, or purchasing our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

Description of Services

Surround Sound Marketing provides:

• One "Business Bob" AI marketing service, which may include AI call answering, review management, appointment scheduling, and CRM and follow-up automation
• Automated printed direct-mail postcards through our "Mailbox Marketing" service, with unlimited postcards included in your plan

Specific features may be added, improved, or adjusted over time as our technology and partners evolve.

The Offer

Our current offer includes the following terms:

• No setup fee (normally $1,000)
• $497 per month for the first 90 days (the "90-Day Blitz")
• $697 per month after the first 90 days, which covers the client's Mailbox Marketing account at regular price
• The client pays postage of approximately $0.78 per card
• Month-to-month, with no long-term contract
• You may cancel with notice as described below

We will confirm the exact pricing and terms that apply to your account before you sign up. If any promotional offer differs from the above, the terms presented at the time of signup will apply.

Billing and Auto-Payment

By enrolling, you authorize us to charge your payment method on a recurring basis for the amounts described in your plan, including monthly service fees and per-card postage. Charges renew automatically each billing cycle until you cancel. You are responsible for keeping your payment information current. If a payment fails, we may pause your services until payment is resolved.

Cancellation

Our service is month-to-month, with no long-term contract. You may cancel by giving us notice as described in your signup agreement or by contacting us at rolandenterprises@gmail.com. Cancellation stops future billing. Fees already charged and postage already incurred are generally not refundable unless required by law.

No Guarantee of Specific Results

We work hard to help your marketing succeed, but we do not and cannot guarantee any specific result, such as a certain number of calls, leads, customers, reviews, or revenue. Marketing outcomes depend on many factors outside our control, including your market, your offers, and your own follow-through.

Acceptable Use

When using our services, you agree not to:

• Use the services for any unlawful, deceptive, or harmful purpose
• Send content that is false, misleading, offensive, or that violates the rights of others
• Violate any applicable laws, including marketing, calling, and messaging regulations
• Attempt to disrupt, reverse engineer, or gain unauthorized access to our systems

You are responsible for the content and contact lists you provide and for making sure you have the right to use them.

Intellectual Property

All content, software, branding, and materials we provide, including the "Business Bob" and "Mailbox Marketing" names and related materials, remain our property or the property of our licensors. You may not copy, resell, or reuse our materials without our written permission. Content you provide to us remains yours, and you grant us permission to use it as needed to deliver the services.

Third-Party Services

Our services rely on third-party platforms and providers, such as data storage, CRM, communication, AI, and print and mail vendors. We are not responsible for the performance, availability, or policies of these third parties. Your use of their services may also be subject to their own terms.

Limitation of Liability

To the fullest extent allowed by law, Surround Sound Marketing is not liable for any indirect, incidental, special, or consequential damages, or for lost profits, lost data, or lost business, arising from your use of our website or services. Our total liability for any claim is limited to the amount you paid us for the services in the three months before the claim arose. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

Changes to These Terms

We may update these Terms from time to time. When we do, we will change the "Last updated" date above. Your continued use of our website or services after changes take effect means you accept the updated Terms.

Governing Law

These Terms are governed by the laws of the State of Colorado, without regard to its conflict of law rules. Any disputes will be handled in the courts located in Colorado.

Contact Us

If you have questions about these Terms, contact us at:

Surround Sound Marketing Email: rolandenterprises@gmail.com Address: 425 N. Wilcox St., Castle Rock, CO 80104